Responsible Gambling at Regalrush Casino

At Regalrush we are committed to safe, controlled play. We want every player to enjoy their time with us while keeping gambling fun and within sensible limits. This page explains the principles we follow and the tools we provide so you can manage your activity and get help if you need it.

Player protection principles

We promote responsible gambling by making clear information available, offering self-help tools, and training our support team to respond to concerns. We expect players to act responsibly and we reserve the right to intervene if an account shows signs of risky behaviour. Our approach is practical and player-focused - we aim to minimise harm while keeping account controls simple to use.

Activity-control tools

We provide a set of controls you can use at any time to manage your play. These tools are accessible from your account settings or by contacting our support team.

Deposit limits

You can set daily, weekly, or monthly deposit limits to control how much you fund your account. Limits can be reduced immediately and increased only after a cooling-off period. Setting a lower limit helps prevent overspending and keeps play within your budget.

Loss limits

Loss limits let you cap the amount you can lose over a defined period. This is useful for players who prefer an additional safety net beyond deposit controls. Loss limits can be adjusted downwards instantly; increases may be subject to a short waiting period.

Time limits and session controls

Session limits and time-outs help you manage how long you play. You can set maximum session lengths and receive reminders when your limit is approaching. Short breaks are available immediately and can be extended if needed.

Self-exclusion

If you feel you need a longer break from gambling you can request self-exclusion. Self-exclusion blocks access to your account for a chosen period and suspends marketing communications. Our support team can help activate this measure and explain the steps to reactivate an account after the exclusion period ends.

Signs of problematic behaviour

Be alert to changes in your gambling patterns. Warning signs include chasing losses, spending more time or money than intended, neglecting responsibilities, borrowing to gamble, or hiding activity from others. If you recognise these signs in yourself, consider using our tools or seeking external help.

Tips for maintaining control

Set realistic limits before you start playing. Treat gambling as entertainment, not a way to make money. Take regular breaks, avoid chasing losses, and only gamble with funds you can afford to lose. Use deposit and time limits proactively rather than reactively.

Professional help and support

If you need further assistance, speak to our support team who can guide you through available account options and next steps. For specialist help, we recommend contacting a professional support service in your area. If you are unsure where to turn, our team can point you toward appropriate resources. Your safety matters to us, and we will assist where we can.