Regalrush Casino Terms and Conditions

This page sets out the rules that govern use of Regalrush. It explains the relationship between our platform and people who register or play with us, and describes key obligations, limits and processes. By accessing our site or placing bets you accept these terms and any related rules published on the site.

Account responsibilities

You are responsible for keeping your account details accurate and for maintaining the confidentiality of your login credentials. Only you may use your account - sharing, selling or transferring accounts is prohibited. Notify us immediately if you suspect unauthorised access. We may suspend or close accounts where we suspect fraud, chargebacks, bonus abuse or breaches of these terms.

Eligibility requirements

To register you must meet the published age requirement and be legally permitted to gamble where you are located. We allow one account per person, household, IP and device unless we agree otherwise. Some countries and territories are restricted - the full list appears during registration and in our full terms. We may refuse registration or close accounts where eligibility cannot be confirmed.

Acceptable platform use

Use the site only for lawful private gaming and betting. Do not attempt to bypass location checks, use VPNs to disguise your location, manipulate games or exploit system errors. Activities that seek to defraud the platform, other players or payment providers will lead to account suspension and forfeiture of funds and winnings.

Bonuses and promotions - general rules

Promotions are governed by specific bonus terms that form part of these conditions. Welcome offers and recurring promos must be claimed and used in accordance with their rules. Examples of published offers include a 100% welcome match up to €500 plus 100 free spins with a stated wagering requirement and a 10% Thursday cashback subject to a separate wagering condition. Wagering, eligible games, maximum bet limits and expiry periods vary by promotion - always read the relevant promotion terms before claiming. Bonus funds may be forfeited if you withdraw funds before meeting the applicable requirements.

Deposits and withdrawals

We accept a range of payment methods including major cards and cryptocurrencies where shown in the cashier. Minimum deposit levels are displayed at the point of deposit and may vary by method - a common minimum is around €20 for bonus eligibility. Deposits are normally credited instantly. Withdrawals are subject to verification checks and are paid to the original payment method where possible.

Verification

We require identity and address verification before processing withdrawals or where risk-based checks are triggered. Typical documents include government ID and proof of address. Until verification is complete we may delay withdrawals and restrict account activity.

Dispute resolution

If you have a dispute contact our support team via live chat or [email protected] with full details and transaction references. We aim to investigate and respond promptly and will ask for supporting documentation where necessary. If we cannot resolve an issue directly we will explain available next steps in line with our internal dispute procedures.

Updates to terms and conditions

We may update these terms from time to time. We will publish any changes on the site and, where appropriate, notify registered players. Continued use of the platform after changes are published constitutes acceptance of the updated terms. Check this page regularly for the latest version.

Operator and licence: Regalrush is operated by White Star BV. The platform operates under the licence shown on the site - please refer to the footer or licence page for the current licence identifier and official details.